Customer Satisfaction Survey

Thank you for using Texas Longhorn Equities! I hope your experience with us has been pleasant. As working General Manager at Texas Longhorn Equities, I hope that our staff has given you all the assistance you need to accommodate your move in. Following is a short questionnaire that I am asking you to fill out to help me understand your experience with us. This questionnaire will be emailed directly to me. We look forward to your comments and thank you for choosing Texas Longhorn Equities for your housing needs.

– Trish Mounce

Texas Longhorn Equities

P.O. Box 121789

Fort Worth, TX 76121

(817) 560-4900

Rental Address *

First Name *

Last Name *

Email *

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QUALIFICATION PROCESS

How did you hear about Longhorn Equities?

Was our staff able to answer your questions when you called?

Please tell us who helped you from our Company?

Name of the person whom you signed the lease with?

Did our staff come across friendly and courteous when you called?

Did you feel like our approval process was fair?

How long did the approval process take?

If you used our website, did you find it helpful?

If you found our website, how did you find it or what did you type in the search field?

During the signing of the lease, did you feel the agent properly explained everything to you?

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CONDITION OF THE UNIT

Did you view the unit before you moved in?

Yes

Did the unit meet your expectations on the day you moved in?

Did we correct items that you requested to be repaired on move in, in a timely manner?

Yes

N/A

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OVERALL EXPERIENCE OF USING TEXAS LONGHORN EQUITIES MANAGEMENT COMPANY

What grade would you give Texas Longhorn Equities

And why?

From the experience you had dealing with Texas Longhorn Equities; would you recommend us to one of your friends?

Do you have any additional comments concerning your experience with Texas Longhorn Equities?

Customer Satisfaction Survey

– Trish Mounce

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